Lucidity

What this notice covers

This notice covers personal information collected through this website by Lucidity AI Ltd. Information handled inside the Lucidity platform on behalf of a hotel is governed separately by the data processing agreement with that hotel.

What we collect

Only what you send us. Through the contact form that is your name, work email, hotel or group, the nature of your enquiry, and anything else you choose to add, such as a phone number, property and room counts, or a message. If you email or call us directly we hold that correspondence.

Why we use it

To respond to your enquiry, arrange a walkthrough, and continue the conversation if you want one. The lawful basis is our legitimate interest in responding to business enquiries we have been asked to respond to.

Who sees it

Our website is hosted by Netlify and form submissions are processed through Netlify Forms and reach us by email. We do not sell your details and we do not share them for marketing.

How long we keep it

For as long as the enquiry is live, and for up to twenty-four months afterwards in case you come back to us. Ask us to delete it sooner and we will.

Your rights

You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Email peter@lucidityai.ltd. You can also complain to the Information Commissioner’s Office.

Lucidity AI Ltd, registered in England and Wales, company number 17382704. Surrey, United Kingdom.